Keynote Speaker: Myles Leslie, Ph.D.

Healthcare Sociologist, Institutional Ethnographer and Assistant Professor at the Cumming School of Medicine in the University of Calgary

Dr. Myles Leslie is a healthcare sociologist, institutional ethnographer and assistant professor at the Cumming School of Medicine at the University of Calgary. His most recent research – conducted as a faculty member at Johns Hopkins Medicine (2012-2016) and a post-doctoral researcher the Leicester Medical School (2010-2012) – focuses on understanding and optimizing communications and culture as influences on quality improvement (QI) and safety. Dr. Leslie has conducted multi-site comparative research in a range of healthcare systems and settings. His international experience has seen him recruiting, managing relationships and conducting ethnographic observations and interviews in hospitals in Canada, the UK, the U.S. and Saudi Arabia. As part of this work he has engaged the full spectrum of health system stakeholders, including policy makers, healthcare administrators, clinical specialists, clinical support staff, and patients and families. Dr. Leslie uses ethnography and its allied qualitative methods to identify and break down communication barriers and cultural silos between these stakeholders. His expertise is in surfacing communications issues and cultural interactions that can remain buried in the normal flow of clinical or policy work and in quantitative studies. By addressing questions of how and why that purely quantitative designs are often ill-equipped to answer, Dr. Leslie’s research enables the development of culturally-relevant, contextually-anchored QI interventions. His work has been published in a range of top tier journals, with a 2017 paper in Health Services Research garnering national media coverage in Canada, a BMJ Quality & Safety paper downloaded more than 6,000 times and another in Implementation Science named one of the top three most influential papers for the journal’s 2015 publishing year.